Cancellation Policy

Effective Date: 06/04/2026

We respect that your time is valuable and we appreciate that you understand your practitioner's time is too.​

Christie Malva Naturopathy has a 48 hour cancellation policy. Any cancellations that occur 48 hours or more before the scheduled time are able to be cancelled or rescheduled at no cost to the patient.​ Any cancellations that occur within the 48 hour period will result in a late cancellation fee (50% of the cost of the appointment).

Patients who make a booking and subsequently fail to attend (and have not contacted us to cancel their appointment), will be charged the full fee of their consultation to account for the time their practitioner has spent preparing for the session and being online for the appointment. This is not refundable.

To cancel or reschedule your appointment, please do so through the link provided in your booking confirmation email from Simple Clinic or contact me via email christiemalvahealth@gmail.com